Delete your KV Rentals account
This page explains how to request deletion of your KV Rentals account and the data associated with it.
How to request deletion
- From the email address you use to sign in to KV Rentals, send an email to rajesh.gullapalli@kidzeeai.com.
- Use the subject line “Delete my account”.
- We confirm the request comes from the account owner and process it. You’ll receive a confirmation once it’s done.
There is no charge, and you do not need to give a reason.
What is deleted
When your deletion request is processed, we permanently remove:
- Your account and profile (name, email address, phone number if provided)
- All property listings you posted, including their text and coordinates
- All photos you uploaded, from cloud storage
- Your saved / favourited listings
- Your visit and call requests
- Your authentication records with our sign-in provider (email/password, Google, or Apple)
What may be kept, and for how long
- Limited transaction or safety records may be retained where we are required to keep them to comply with law, resolve disputes, prevent fraud, or enforce our terms. These are kept only as long as needed for that purpose and are then deleted.
- Encrypted backups are purged on a rolling schedule and are fully removed within 30 days of the deletion.
- Messages you sent to another user as part of a visit request may remain visible to that user, since they are also that person’s record of the arrangement.
Timeline
We action deletion requests within 30 days. Backup copies are removed within the same period.
For more detail on what we collect and why, see our Privacy Policy. Questions: rajesh.gullapalli@kidzeeai.com.